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Illinois service area

Plumbers in Illinois

Illinois combines three hard things: a winter that drops below zero, glacial clay that moves every time the ground freezes and thaws, and in Chicago a legacy of lead service lines on a scale no other American city matches. Nearly every home has a basement sitting below the sewer main, which is where all of it tends to show up.

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Local conditions

What makes plumbing different in Illinois

  • Lead service lines on a scale nowhere else matches

    Chicago's municipal code required lead for service lines until the federal ban in 1986, and the city's own estimates put the number still in the ground in the hundreds of thousands. Identifying the pipe at your meter is the practical first step, and replacement programmes exist.

  • Basements below the sewer main

    Almost every Illinois home has one, so floor drains and laundry standpipes sit below street sewer level. In Chicago and the older suburbs the sewer carries storm water and sewage together, and a heavy storm sends the overflow into the lowest opening nearby.

  • Glacial clay and freeze-thaw movement

    The soil here holds water and moves as it freezes and thaws through the winter. That movement pulls sewer joints apart, cracks clay tile and creates low spots where waste collects. It is slower and less obvious than a burst pipe and just as costly.

  • Winters that go below zero

    Chicago winters routinely drop below zero Fahrenheit, which freezes any under-insulated line in an exterior wall, crawl space or unheated basement. Sump discharge lines freeze too, which stops the pump exactly when it is needed.

  • Moderately hard lake water, harder groundwater

    Chicago draws from Lake Michigan at roughly eight grains per gallon, which scales a water heater slowly. Downstate and well-supplied communities run considerably harder, so maintenance advice depends on which side of the state you are on.

  • A state plumbing licence, which is unusual

    Illinois licenses plumbers through the state Department of Public Health under its own Plumbing License Law, rather than leaving it to municipalities as many neighbouring states do. Chicago layers its own requirements on top.

Lead, and what to do about it

Illinois carries a plumbing legacy that no other state does at the same scale. Chicago’s municipal code required lead service lines, the pipe between the water main and the meter, right up until the federal ban in 1986. The city’s own estimates put the number still in the ground in the hundreds of thousands, more than any other American city.

For a homeowner the useful part is that identification is easy. Find where the water enters the basement, ahead of the meter, and scratch the pipe with a coin. Lead is dull grey and soft, scratches to a bright silver, and a magnet will not stick to it. Copper scratches copper-coloured. Galvanized steel is threaded and magnetic. If it is lead, the city has replacement programmes, and the portion on your side of the meter is work a plumber can do.

The basement, the storm and the sewer

The second defining fact about Illinois plumbing is that almost every house has a basement, which puts the floor drain and the laundry below the level of the sewer in the street. In Chicago and the older suburbs, that sewer is a combined system: storm water and sewage in the same pipe. When a summer storm drops more water than the system can move, the pressure relieves through the lowest connected opening in the neighbourhood, and that is somebody’s basement floor drain.

Nothing about that is a clogged drain, and cleaning it changes nothing. The equipment that matters is a backwater valve on the house drain, which closes when the sewer pushes back, and a sump pump with a backup for the groundwater side. Illinois sump pumps fail for three reasons in particular: the discharge line freezes, the float jams, or the power goes out during the exact storm that made the pump necessary.

Clay that moves all winter

Illinois sits on glacial clay that holds water and moves as it freezes and thaws, and a Chicago winter provides plenty of both. That movement works on buried pipe all season, pulling joints apart in clay tile laterals and creating bellies, low spots where waste settles instead of flowing.

This is why so many Illinois homeowners have a sewer line rodded every year and never fix the problem. Rodding clears what is inside the pipe. It does not close the joints that roots came through, and it does not level a belly. A camera inspection tells you whether you are dealing with roots, a crack, or a sag, and lining or replacing the lateral is what stops the annual visit.

Water, and who may work on it

Chicago drinks Lake Michigan water at roughly eight grains per gallon, which is moderate. It scales a water heater over years rather than months, so an annual flush is usually enough and a softener is a preference. Downstate communities drawing groundwater run harder, sometimes considerably, and there a softener is a straightforward investment.

One thing worth knowing as a homeowner: Illinois licenses plumbers at state level through its Department of Public Health, which is stricter than the municipal patchwork used in several neighbouring states, and Chicago adds requirements of its own. For any permitted work, that licence is what lets the permit be pulled and the installation inspected. Every plumber we dispatch in Illinois holds it.

Regions and metro areas in Illinois

  • Chicago

    Century-old infrastructure, hundreds of thousands of lead service lines by the city's own estimates, combined sewers that surcharge into basements during storms, and clay tile laterals under mature parkway trees.

  • The collar counties

    Naperville, Aurora, Joliet, Elgin and the suburban ring, where newer housing sits on the same glacial clay and high water table, and sump pumps do the heaviest work in the state each spring.

  • Rockford and northern Illinois

    Harder well-sourced water than the lake-fed metro, deep frost lines, and older industrial housing with galvanized supply lines and cast iron drains.

  • Central Illinois

    Springfield, Peoria, Bloomington and Champaign, where groundwater is considerably harder than Chicago's supply and water treatment equipment is ordinary rather than optional.

  • Southern Illinois

    Milder winters than the north but the same clay soil behaviour, with more homes on private wells and septic systems outside the towns.

Other Illinois areas we serve

These communities are covered too, even though they do not have their own page yet. Check your ZIP code to confirm your address.

  • Rockford
  • Aurora
  • Bloomington
  • Carol Stream
  • Palatine
  • Schaumburg
  • Decatur
  • East Saint Louis
  • Evanston
  • Joliet
  • Naperville
  • Belleville
  • Elgin
  • Des Plaines
  • Loves Park
  • Oak Park
  • Arlington Heights
  • Carbondale
  • Champaign
  • Crystal Lake
  • Hoffman Estates
  • Melrose Park
  • Pekin
  • Plainfield
  • Waukegan
  • Barrington
  • Bensenville
  • Bloomingdale
  • Bolingbrook
  • Chicago Heights
  • Danville
  • Downers Grove
  • East Peoria
  • Elk Grove Village
  • Glen Ellyn
  • Glenview
  • Hinsdale
  • Jacksonville
  • Mchenry
  • North Chicago
  • Northbrook
  • Oak Lawn
  • Orland Park
  • Quincy
  • Saint Charles
  • Skokie
  • Tinley Park
  • Urbana
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  • Addison
  • Albers
  • Alden
  • Alexander
  • Algonquin
  • Alsip
  • Alto Pass
  • Alton
  • Anna
  • Antioch
  • Arcola
  • Arenzville
  • Argenta
  • Armington
  • Arrowsmith
  • Ashland
  • Assumption
  • Astoria
  • Athens
  • Atlanta
  • Auburn
  • Ava
  • Avon
  • Baileyville
  • Baldwin
  • Bartelso
  • Bartlett
  • Batavia
  • Beardstown
  • Beason
  • Bedford Park
  • Beecher
  • Belknap
  • Bellflower
  • Bellwood
  • Belvidere
  • Benld
  • Benson
  • Berkeley
  • Berwyn
  • Bethalto
  • Blue Island
  • Blue Mound
  • Bluff Springs
  • Bondville
  • Boody
  • Bradford
  • Braidwood
  • Breese
  • Bridgeview
  • Brighton
  • Brimfield
  • Broadview
  • Brookfield
  • Brookport
  • Bryant
  • Buffalo
  • Buffalo Grove
  • Bulpitt
  • Bunker Hill
  • Burbank
  • Burlington
  • Butler
  • Byron
  • Cairo
  • Caledonia
  • Calumet City
  • Camp Grove
  • Camp Point
  • Campbell Hill
  • Canton
  • Cantrall
  • Capron
  • Carlinville
  • Carlock
  • Carlyle
  • Carpentersville
  • Carterville
  • Cary
  • Caseyville
  • Castleton
  • Cave In Rock
  • Cedarville
  • Centralia
  • Chana
  • Chandlerville
  • Channahon
  • Chapin
  • Charleston
  • Chatham
  • Chatsworth
  • Chenoa
  • Cherry Valley
  • Chesterfield
  • Chestnut
  • Chicago Ridge
  • Chillicothe
  • Cicero
  • Clarendon Hills
  • Clayton
  • Clinton
  • Coatsburg
  • Cobden
  • Coffeen
  • Colfax
  • Collinsville
  • Colona
  • Columbia
  • Concord
  • Congerville
  • Cooksville
  • Cornland
  • Cortland
  • Country Club Hills
  • Crest Hill
  • Creston
  • Crestwood
  • Crete
  • Creve Coeur
  • Cropsey
  • Cuba
  • Dakota
  • Dalton City
  • Danvers
  • Darien
  • Davis
  • Davis Junction
  • Dawson
  • De Soto
  • Deer Creek
  • Deerfield
  • Delavan
  • Dewitt
  • Divernon
  • Dolton
  • Dongola
  • Donnellson
  • Dorsey
  • Dow
  • Dowell
  • Downs
  • Dundee
  • Dunfermline
  • Dunlap
  • Dupo
  • Durand
  • East Alton
  • East Carondelet
  • Edelstein
  • Edinburg
  • Edwards
  • Edwardsville
  • El Paso
  • Elburn
  • Eleroy
  • Elizabethtown
  • Elkhart
  • Elkville
  • Ellisville
  • Ellsworth
  • Elmhurst
  • Elmwood
  • Elmwood Park
  • Elsah
  • Elwin
  • Elwood
  • Emden
  • Emington
  • Eola
  • Equality
  • Eureka
  • Evergreen Park
  • Fairbury
  • Fairview
  • Fairview Heights
  • Farmer City
  • Farmersville
  • Farmington
  • Fiatt
  • Fillmore
  • Fisher
  • Flossmoor
  • Forest Park
  • Forrest
  • Forreston
  • Forsyth
  • Fort Sheridan
  • Fowler
  • Fox Lake
  • Fox River Grove
  • Fox Valley
  • Frankfort
  • Franklin
  • Franklin Park
  • Freeburg
  • Freeport
  • Garden Prairie
  • Geneva
  • Genoa
  • German Valley
  • Gilberts
  • Gillespie
  • Girard
  • Glasford
  • Glen Carbon
  • Glenarm
  • Glencoe
  • Glendale Heights
  • Glenwood
  • Godfrey
  • Golconda
  • Golden
  • Golf
  • Goodfield
  • Gorham
  • Grafton
  • Grand Chain
  • Grand Tower
  • Granite City
  • Granville
  • Grayslake
  • Great Lakes
  • Green Valley
  • Greenfield
  • Greenview
  • Greenville
  • Gridley
  • Groveland
  • Gurnee
  • Hamel
  • Hampshire
  • Hanna City
  • Hanover Park
  • Harristown
  • Hartford
  • Hartsburg
  • Harvard
  • Harvel
  • Harvey
  • Harwood Heights
  • Havana
  • Hazel Crest
  • Hebron
  • Hecker
  • Hennepin
  • Henry
  • Herod
  • Hettick
  • Heyworth
  • Hickory Hills
  • Highland
  • Highland Park
  • Highwood
  • Hillsboro
  • Hillside
  • Hines
  • Holcomb
  • Homer Glen
  • Hometown
  • Homewood
  • Hopedale
  • Hudson
  • Huntley
  • Illiopolis
  • Ingleside
  • Ipava
  • Irving
  • Island Lake
  • Itasca
  • Jacob
  • Jerseyville
  • Jonesboro
  • Joppa
  • Junction
  • Justice
  • Kaneville
  • Karnak
  • Kenilworth
  • Kenney
  • Kent
  • Kilbourne
  • Kincaid
  • Kingston Mines
  • Kirkland
  • La Fayette
  • La Grange
  • La Grange Park
  • La Prairie
  • La Rose
  • Lacon
  • Lafox
  • Lake Bluff
  • Lake Forest
  • Lake In The Hills
  • Lake Villa
  • Lake Zurich
  • Lane
  • Lansing
  • Latham
  • Laura
  • Lawndale
  • Le Roy
  • Leaf River
  • Lebanon
  • Lemont
  • Lena
  • Lewistown
  • Lexington
  • Liberty
  • Libertyville
  • Lima
  • Lincoln
  • Lincolnshire
  • Lincolnwood
  • Lindenwood
  • Lisle
  • Litchfield
  • Literberry
  • Liverpool
  • Livingston
  • Loami
  • Lockport
  • Lombard
  • London Mills
  • Loraine
  • Lovejoy
  • Lowpoint
  • Lyons
  • Machesney Park
  • Mackinaw
  • Macon
  • Madison
  • Magnolia
  • Mahomet
  • Makanda
  • Manhattan
  • Manito
  • Manteno
  • Maple Park
  • Mapleton
  • Marengo
  • Marietta
  • Marine
  • Marissa
  • Mark
  • Markham
  • Maroa
  • Maryville
  • Mascoutah
  • Matteson
  • Maywood
  • Mc Clure
  • Mc Connell
  • Mc Lean
  • Mc Nabb
  • Mechanicsburg
  • Medinah
  • Melvin
  • Mendon
  • Meredosia
  • Merna
  • Metamora
  • Metropolis
  • Middletown
  • Midlothian
  • Millcreek
  • Miller City
  • Millstadt
  • Milmine
  • Minier
  • Minonk
  • Minooka
  • Modesto
  • Mokena
  • Moline
  • Monee
  • Monroe Center
  • Montgomery
  • Monticello
  • Mooseheart
  • Moro
  • Morris
  • Morrisonville
  • Morton
  • Morton Grove
  • Mossville
  • Mound City
  • Mounds
  • Mount Auburn
  • Mount Morris
  • Mount Olive
  • Mount Prospect
  • Mount Pulaski
  • Mount Sterling
  • Moweaqua
  • Mt Zion
  • Mundelein
  • Murphysboro
  • Murrayville
  • Nashville
  • National Stock Yards
  • New Athens
  • New Baden
  • New Berlin
  • New Douglas
  • New Haven
  • New Holland
  • New Lenox
  • Niantic
  • Niles
  • Nilwood
  • Nokomis
  • Normal
  • Norris
  • North Aurora
  • O Fallon
  • Oak Brook
  • Oak Forest
  • Oakford
  • Oconee
  • Ohlman
  • Olive Branch
  • Olmsted
  • Olympia Fields
  • Omaha
  • Orangeville
  • Oreana
  • Oregon
  • Orient
  • Oswego
  • Owaneco
  • Palmer
  • Palmyra
  • Paloma
  • Palos Heights
  • Palos Hills
  • Palos Park
  • Pana
  • Park Forest
  • Park Ridge
  • Pawnee
  • Paxton
  • Payson
  • Pearl City
  • Pecatonica
  • Peoria Heights
  • Peotone
  • Perks
  • Petersburg
  • Piasa
  • Pierron
  • Plainville
  • Plano
  • Pleasant Plains
  • Pocahontas
  • Polo
  • Pomona
  • Pontiac
  • Poplar Grove
  • Posen
  • Princeville
  • Prospect Heights
  • Pulaski
  • Putnam
  • Rantoul
  • Raymond
  • Red Bud
  • Richmond
  • Richton Park
  • Ridott
  • Ringwood
  • River Forest
  • River Grove
  • Riverdale
  • Riverside
  • Riverton
  • Roanoke
  • Robbins
  • Rochelle
  • Rochester
  • Rock City
  • Rock Island
  • Rockton
  • Rolling Meadows
  • Rome
  • Romeoville
  • Rosamond
  • Roscoe
  • Roselle
  • Rosiclare
  • Round Lake
  • Roxana
  • Russell
  • Rutland
  • Saint David
  • Saint Jacob
  • San Jose
  • Sandoval
  • Savoy
  • Saybrook
  • Schiller Park
  • Scott Air Force Base
  • Scottville
  • Secor
  • Seward
  • Shawneetown
  • Sherman
  • Shipman
  • Shirland
  • Shirley
  • Shorewood
  • Sibley
  • Smithfield
  • Smithton
  • Sorento
  • South Beloit
  • South Elgin
  • South Holland
  • South Pekin
  • South Roxana
  • Sparland
  • Speer
  • Spring Grove
  • Spring Valley
  • Standard
  • Stanford
  • Staunton
  • Steger
  • Stillman Valley
  • Stone Park
  • Stonington
  • Streamwood
  • Streator
  • Sugar Grove
  • Summerfield
  • Summit Argo
  • Sycamore
  • Table Grove
  • Tallula
  • Tamms
  • Taylor Springs
  • Taylorville
  • Techny
  • Thawville
  • Thayer
  • Thebes
  • Thornton
  • Timewell
  • Toluca
  • Toulon
  • Tovey
  • Towanda
  • Tremont
  • Trenton
  • Trivoli
  • Troy
  • Ullin
  • Union
  • Unity
  • University Park
  • Ursa
  • Valmeyer
  • Varna
  • Venice
  • Vergennes
  • Vermont
  • Vernon Hills
  • Versailles
  • Villa Park
  • Villa Ridge
  • Virden
  • Virginia
  • Wadsworth
  • Waggoner
  • Walshville
  • Wapella
  • Warrensburg
  • Warrenville
  • Wasco
  • Washburn
  • Washington
  • Waterloo
  • Waterman
  • Wauconda
  • Waverly
  • Wayne
  • Waynesville
  • Weldon
  • Wenona
  • West Chicago
  • Westchester
  • Western Springs
  • Westmont
  • Wheaton
  • Wheeling
  • Williamsville
  • Willow Springs
  • Willowbrook
  • Wilmette
  • Wilmington
  • Winfield
  • Winnebago
  • Winnetka
  • Winslow
  • Winthrop Harbor
  • Witt
  • Wolf Lake
  • Wonder Lake
  • Wood Dale
  • Wood River
  • Woodridge
  • Woodson
  • Woodstock
  • Woosung
  • Worden
  • Worth
  • Wyoming
  • Yorkville
  • Zion

Questions

Illinois plumbing questions

How do I know if my Chicago home has a lead service line?

Look at the pipe where the water enters the basement, ahead of the meter. Lead is dull grey and soft, scratches to a bright silver with a coin, and a magnet will not stick. Copper scratches to a penny colour, and galvanized steel is threaded and magnetic. Chicago required lead service lines until the federal ban in 1986, so a home older than that is a strong candidate. The city runs replacement programmes, and a plumber can replace the portion on your side of the meter.

Why does my basement flood when it rains, even though the drain is clear?

Because the problem is not your drain. Chicago and the older suburbs run combined sewers carrying storm water and sewage in one pipe. A heavy storm fills the main faster than it can discharge, and the pressure relieves through the lowest opening in the neighbourhood, which is a basement floor drain. A backwater valve on the house drain closes when the sewer pushes back. A sump pump handles groundwater, which is a separate problem with the same symptom.

My sump pump ran fine last year and failed this spring. Why?

The three usual causes are a discharge line that froze or clogged, a float switch that jammed, and a power cut during the storm that made the pump necessary. Illinois winters freeze discharge lines regularly, which stops the pump even though the motor is fine. A pump older than about seven years, no backup, and no annual test is the combination that floods a finished basement. Battery or water-powered backups are standard advice here.

My sewer backs up every year even after rodding. What is actually wrong?

In older Illinois neighbourhoods the lateral is clay tile, laid in short lengths with a joint every few feet, running under parkway trees. Roots find the joints, and rodding cuts what is inside the pipe without closing the opening they came through. Freeze-thaw movement in the clay soil pulls those same joints further apart and creates bellies. A camera inspection shows which you have, and lining or replacing the lateral is what ends the annual cycle.

Do I need a water softener in Illinois?

On Chicago's Lake Michigan supply, at roughly eight grains per gallon, most homes do fine with an annual water heater flush. Downstate and in communities drawing groundwater the water is harder and a softener earns its place. Test at your own tap rather than relying on a state average, because the difference across Illinois is large.

Does Illinois license plumbers at state level?

Yes, which sets it apart from several neighbouring states. Plumbers, plumbing contractors and apprentices are licensed through the Illinois Department of Public Health under the state's Plumbing License Law, and Chicago adds its own requirements on top. For permitted work such as water heater replacement, repiping or sewer repair, that licence is what allows the permit to be pulled and the work inspected.

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