Privacy Policy

Hire Local Plumber ("we", "us") operates https://hirelocalplumber.com and the phone line (844) 644-7731. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you call. We collect your phone number, the location you give us, and a description of your plumbing problem so we can route your call to a plumber who serves your area. Calls may be recorded for quality and training; you will be told at the start of the call where required by law.

When you email. We keep your email address and the content of your message to respond to you.

When you visit the website. Our hosting provider records standard server logs, including IP address, browser type, pages requested and timestamps, for security and performance. We do not use advertising cookies. If we add analytics in the future, this policy will be updated to describe it.

How we use information

• To connect you with an independent licensed plumber in your area, which requires sharing your contact details and job description with that plumber.
• To respond to questions and service requests.
• To operate, secure and improve the website and phone service.
• To comply with legal obligations.

Sharing

We share the information needed to complete a service request with the plumber or plumbing company assigned to it. We use service providers for hosting, telephony and email who process data on our behalf. We do not sell personal information.

Retention

Call and email records are retained for as long as needed to provide service, resolve disputes and meet legal requirements, then deleted or anonymized.

Your choices

You may ask us to access, correct or delete personal information we hold about you by emailing [email protected]. Residents of states with consumer privacy laws may have additional rights, which we honor as required.

Children

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy. The effective date at the top reflects the latest version.

Contact

Email [email protected] or call (844) 644-7731.